Moving the metrics that matter with Littlewoods Ireland

Littlewoods Ireland, an online department store, demonstrated the importance of moving the KPI beyond vanity metrics towards metrics that stimulate profit growth in Ireland.

Executive Summary

Littlewoods Ireland (LW) came to us with a problem – although revenue growth was strong, their bottom line wasn’t growing at the same rate. Our marketing efforts had been heavily invested in high revenue-driving categories such as Electricals, with less attention given to high profit-driving categories such as Clothing & Footwear. Armed with LW’s business intel, we created an integrated YouTube and Search campaign to engage with potential customers along their journey and ultimately drive sales in LW's most profitable category!

This campaign demonstrates the importance of moving the KPI beyond vanity metrics like revenue towards metrics...

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