Intermarché: L’Amour, L’Amour

Intermarché, a French supermarket, increased its store traffic and changed customers' perception of the brand by releasing an emotional film, something unconventional for the category.

Advertiser: IntermarchéBrand: IntermarchéAgency: Romance AgencyCountry: France

Objectives

  • Over the past 15 years, French food retailers have entered a fierce price war, leveraging aggressive promotions and heavy discounting.
  • Simultaneously, the expectations of French consumers have drastically changed over time: in 2016, their purchasing behaviours had nothing to do with what they used to be a few years earlier.
  • Indeed, more and more French consumers were trending towards healthier eating (see figures below) and were turning to new kinds of retailers: delivery services of fresh products from the farmers' fields to their doorstep, organic shops,...

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