Lessons from the new disruptors

Big brands everywhere are facing challenges from new competitors who have been able to tap into the opportunities offered by digital to establish a closer relationship with consumers.

“Trouble is inspiring,” Lucy Jameson of Uncommon London believes. “Where there’s trouble there’s usually a problem to solve, a bit of a mess [and] there’s always a big opportunity.”

And that’s something venture capitalists are taking note of, she told the IAB Engage conference (London, June 2018). “They think there’s a lot of money to be made in attacking some of the bigger, older brands who don’t have a direct or really powerful relationship with their customers”. They’ve almost got a “hit list” of categories they think are ripe for disruption, she added.

Finding trouble

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