Food marketers that want to push consumers from temptation to transaction should focus on sensory cues, stories, and the speed of completing purchases.
That was the recommendation of Wendy Wallner, senior client manager at Ipsos, during the research firm’s virtual 2020 Food Industry Summit. And the strategy applies, she reported, everywhere from brick-and-mortar venues to e-commerce and hybrid solutions like click-and-collect offerings.
Emotion-led decision-making: Critical throughout the purchase journey
As a starting point in moving consumers in the direction of purchase, Wallner outlined various precepts that remain consistent across four phases of the buying cycle, defined as the “living”, “exploration”,...