KFC: Michelin Impossible

KFC, a fast food chain, reversed negative perceptions of the brand in Australia and achieved a global reach of 849,417,077 with its campaign Michelin Impossible.

Brief Description

We sent the passionate store owner of KFC Alice Springs on a mission to get Kentucky Fried Chicken the ultimate recognition of food quality: a Michelin Star.

The Challenge

Despite making tasty fried chicken, KFC in Australia has consistently battled perceptions of low quality food. Consumers gave KFC credit for making delicious food but not necessarily for making good food. However, because of the incredible high standards of KFC (fresh, never frozen and always hand-breaded), and the unique blend of 11 herbs and spices, KFC actually qualifies as quality food. Furthermore, independent research unveiled...

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Insights Team
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