Digital money and optimising the online path to purchase

Consumers are embracing online commerce in record numbers, and brands need to optimise their online path to purchase in response.

Friday, November 29th, 2019 was a momentous day for retailers and brands in the UK. ‘Black Friday’ turned into a record-breaking, online spending frenzy. Shrugging off political and Brexit uncertainty, the UK’s consumers embraced online commerce like never before, accelerated by a cold snap deterring all but the hardiest from the high street.

The volume of credit and debit card transactions between 1pm and 2pm was up 9% on 2018 as office workers used their lunch break to bag online bargains. The growth in digital payments was even higher earlier in the day, up 12.5% before 10am. A spokesperson from...

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