In 2020, the e-commerce market for Indonesia experienced explosive growth of 61%, with total revenue of US$33 billion that propelled it to become the 11th largest e-commerce market in the world. Despite this, consumer brands are facing several difficulties as they embrace the challenge of distinguishing themselves in an increasingly crowded online marketplace.
We found that approximately three quarters of internet users never go beyond the first page for search engine results, which is a worrying statistic as 68% of online activities involve the utilisation of search engines. Thus, it is crucial for marketers to amplify the strength...