Where consumers shop for consumer health

An industry snapshot of consumer health, including the impact of Coronavirus, channel shifts and future development.
  • Consumer health witnesses a lacklustre year in 2020, with growth slower than 2019.
  • Over-the-counter (OTC) drugs declined in sales due to the singular focus of consumers due to the pandemic, while sports nutrition and weight management and wellness products were impacted by home seclusion and closure of gyms and health clubs.
  • Around the world, consumers were on the lookout for immunity-boosting vitamins and supplements and were focused on improving general health and sought out products that offered preventative benefits.
  • Pharmacies and drugstores remain the main channel of sales for consumer health products; however, there is notable shift to non-store channels....

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