Expedia: The Check-In

Expedia, an online travel shopping company, improved engagement rates with its customers in the UK by launching monthly rewards updates and a dashboard to help them track their progress.

Campaign details

Agency: Digitas UK Client: Expedia Campaign Name: The Check-In

Expedia knew members were visiting up to 38 other travel sites when planning where to go next, increasing the chances of them booking elsewhere. It needed engagement to take off.