With the current global health crisis affecting societies around the world, there has already been a significant impact on the marketing industry as we navigate our way through this new and uncertain territory. Marketers have had to race to adjust to changing consumer behaviours and clients’ needs, all while figuring out how to maintain creativity and productivity in a highly social industry – from the confines of our own homes.
In the early weeks and months of the health crisis we have seen marked shifts in the ways consumers are interacting with brands, but this is likely to be just...