How Marlin Brands accelerated digital to break through Australia’s COVID-19 lockdown

Marlin Brands’ Manik Godhwani shares some of the key lessons learnt in the company’s pandemic-driven dive into e-commerce during Australia’s lockdown phase.

Why it matters

Lockdown measures caught many traditional retailers and brands off-guard, necessitating a rapid reorientation of how business and marketing was conducted with the acceleration digital-centric plans. Marlin Brands shares how they’ve tackled the challenges and how that has influence future strategy.

Takeaways

  • Keep most of the processes agile as the trends and environment can change at any time, and one should be flexible enough to quickly adapt to it.
  • Evaluate all your marketing channels regularly and monitor the return on investment for each one of them.
  • Always keep some budget to experiment with new channels and newer audiences....

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