Winning hearts and minds: Why your brand needs difference and distinctiveness (and how market research can help)

Looks at how marketers can create and sustain both difference and distinctiveness and how market research can help.

For decades the received wisdom in marketing was that successful brands were perceived as different by consumers. Then in 2010 along came Byron Sharp with his book ‘How Brands Grow1’, stating that the importance of difference had been massively over-

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