Biznet: Optimizing hybrid strategy to make a seamless experience of Biznet expansion across Indonesia

Internet service provider Biznet Home created the #IniBaruInternetRumah campaign to grow leads, conversions, lifetime customer value and reduce churn in Indonesia.

Campaign details

Brand: Biznet (PT. Supra Primatama Nusantara)Agency: STEB AsiaRegion: APAC

Strategy

Objective

Biznet Home wants to strategically expand their internet network across Indonesia, even to the smallest or most rural areas. Hence, we tried to analyze each local market, understand their behavior, interest, and every single touch point, to finally come up with our full-funnel marketing campaigns. Our campaigns derived from national to local awareness, generate highly qualified leads, convert them to sales, enhance customer lifetime value, and engage churned also dormant users.

Key performance areas go beyond just awareness, but also number of...

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