Campaign details
Brand: GENERALI VIETNAMAgency: DENTSU XRegion: APAC
Strategy
Objective
Business challenge:
Increasing brand awareness and consideration: Despite the global reputation, Generali was still considered a new face to customers compared with other long-established life insurance companies in Vietnam.
Market challenge:
Building brand love & increasing brand preference: In Vietnam, life insurance has faced negative perceptions for years due to mis-selling issues and fear-mongering communication tactics. Therefore, Generali's main challenges were to build brand love and win customers' hearts in a positive and approachable way.
Communication challenge:
Evolving the "Song Nhu Y" platform: Our main...